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BOOKING / CANCELLATION / REFUND / RETURN POLICY

Booking Policy

For booking of all the services after telephonic conversation or website minimum 25% advance payment of total booking cost should be made to confirm the booking.

On confirmed basis & the balance amount can be paid either before your departure from your city or upon arrival in City where Tour is Started but definitely before the commencement of the services. Management personnels hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak season (X- Mas, New Year), full payment is required to be sent in advance.

Cancellation Policy

Cancellations must be intimated to us in writing Once the booking has been confirmed and processed, the cancellation charges will be applicable as per Company policy

1. 45 days prior to arrival: 10% of the Tour / service cost

2. 15 days prior to arrival: 25% of the Tour / service cost

3. 07 days prior to arrival: 50% of the Tour / service cost

4. 48 hours prior to arrival OR No Show: No Refund

Note: Written cancellation will accept on all working days, except Sunday, Any cancellation sent on Sunday's will be considered on next working day (Monday). For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.

Refund / Return Policy

The refund shall be processed within 15-20 working days from the date of the cancellation request. Payment will be refunded by cheque within a maximum of 45 days from date of cancellation request.